Spark Communications
Inc. Privacy
Notice
At Spark Communications Inc. we appreciate your trust. We know that
you care, how information about you is used and shared, and we will do so
carefully and sensibly. By visiting Spark Communications Inc., you are accepting
the practices described in this Privacy Notice.
Questions regarding this statement should be directed by e-mail to: dsaxby@sparkcommunications.com
You may also contact us at:
Spark Communications Inc., Inc.,
128 Sandringham Rd. NW Calgary AB, Canada T3K 3Y5
Spark Communications Inc. is the sole owner of the information collected
on www.sparkcommunications.com. Spark Communications Inc. collects
information from our users at several different points on our Web site.
In order to use this Web site, a user must first complete a registration form.
During registration a user is required to give contact information (such as
name and email address). We use this information to contact the user about
services on our site for which he/she has expressed interest.
Order Forms
We request information from the user on our order form. A user must provide
contact information (such as name, email, and shipping address) and financial
information (such as credit card number, expiration date). This information
is used for billing purposes and filling customer orders. If we have trouble
processing an order, the information is used to contact the user.
We receive and store any information you enter on our Web site or give us
in any other way. You can choose not to provide certain information, but you
might not be able to take advantage of the features on this website.
Uses of Information
We use your information for such purposes as responding to your requests,
customizing future shopping for you, improving our stores, and communicating
with you. We will not share your information with any third parties.
We receive and store certain types of information whenever you interact with
us. For example, like many Web sites, we use "cookies," and we obtain
certain types of information when your Web browser accesses Spark Communications
Inc.. “Cookies” serve the additional purpose of preventing
our software from repeatedly sending the same ads to the same customers, and
allows our software to customize newsletter and Web page content based on
visitors' browser type.
E-mail Communications: To help us make e-mails more useful and interesting,
we often receive a confirmation when you open e-mail from Spark Communications
Inc. if your computer supports such capabilities. We also compare our
customer list to lists received from other companies, in an effort to avoid
sending unnecessary messages to our customers. If you do not want to receive
e-mail or other mail from us, please follow the opt-out instructions below.
We sometimes use an outside shipping company to ship orders, and a credit
card processing company to bill users for goods and services. These companies
do not retain, share, store or use personally identifiable information for
any secondary purposes.
Security
We work to protect the security of your information during transmission by
using Secure Sockets Layer (SSL) software, which encrypts information you
input.
We reveal only the last five digits of your credit card numbers when confirming
an order. Of course, we transmit the entire credit card number to the appropriate
credit card company during order processing. It is important for you to protect
against unauthorized access to your password and to your computer. Be sure
to sign off when finished using a shared computer.
Choice/Opt-Out
If you are a newsletter subscriber, you always have the option of no longer
receiving them. At the bottom of each newsletter there is an opt-out option.
Simply click on “Please click here to unsubscribe”.
Correct/Update Your Personal Information
Our customers can correct, access and update pertinent Personally Identifiable
Information obtained through the site. Mechanisms include online, email, telephone,
postal mail etc. This helps to assure that the information we collect is accurate
and up to date. You can correct, access, and update your personal information
by emailing: dsaxby@sparkcommunications.com
Conditions of Use, Notices, and Revisions
If you choose to visit Spark Communications Inc., your visit and any
dispute over privacy is subject to this Notice and our Conditions of Use,
including limitations on damages, arbitration of disputes, and application
of the law of the Province of Alberta. Our business changes constantly. This
Notice and the Conditions of Use will change also, and use of information
that we gather now is subject to the Privacy Notice in effect at the time
of use.
If our privacy policy and information practices change at some time in the
future Spark Communications Inc. will post the policy changes to www.sparkcommunications.com
Web site to notify you of these changes and provide you with the ability to
opt out of these new uses.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose
personal information when required by law wherein we have a good-faith belief
that such action is necessary to comply with a current judicial proceeding,
a court order or legal process served on our Web site.
Contact Us
If users have any questions or suggestions regarding our privacy policy, please
contact us at:
info@sparkcommunications.com
Spark Communications Inc., Inc., 128 Sandringham Rd. NW Calgary AB, Canada
T3K 3Y5
For
Customer Support Call: 1-877-800-3457 Site map Contact
Us