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Spark Communications Inc. Privacy Notice
 

At Spark Communications Inc. we appreciate your trust. We know that you care, how information about you is used and shared, and we will do so carefully and sensibly. By visiting Spark Communications Inc., you are accepting the practices described in this Privacy Notice.

Questions regarding this statement should be directed by e-mail to: dsaxby@sparkcommunications.com
You may also contact us at:
Spark Communications Inc., Inc.,
128 Sandringham Rd. NW Calgary AB, Canada T3K 3Y5

Spark Communications Inc. is the sole owner of the information collected on www.sparkcommunications.com. Spark Communications Inc. collects information from our users at several different points on our Web site.

In order to use this Web site, a user must first complete a registration form. During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which he/she has expressed interest.

Order Forms
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and filling customer orders. If we have trouble processing an order, the information is used to contact the user.

We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but you might not be able to take advantage of the features on this website.

Uses of Information
We use your information for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you. We will not share your information with any third parties.

We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses Spark Communications Inc.. “Cookies” serve the additional purpose of preventing our software from repeatedly sending the same ads to the same customers, and allows our software to customize newsletter and Web page content based on visitors' browser type.

E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Spark Communications Inc. if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please follow the opt-out instructions below.

We sometimes use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Security
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Choice/Opt-Out
If you are a newsletter subscriber, you always have the option of no longer receiving them. At the bottom of each newsletter there is an opt-out option. Simply click on “Please click here to unsubscribe”.

Correct/Update Your Personal Information
Our customers can correct, access and update pertinent Personally Identifiable Information obtained through the site. Mechanisms include online, email, telephone, postal mail etc. This helps to assure that the information we collect is accurate and up to date. You can correct, access, and update your personal information by emailing: dsaxby@sparkcommunications.com

Conditions of Use, Notices, and Revisions
If you choose to visit Spark Communications Inc., your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the Province of Alberta. Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use.

If our privacy policy and information practices change at some time in the future Spark Communications Inc. will post the policy changes to www.sparkcommunications.com Web site to notify you of these changes and provide you with the ability to opt out of these new uses.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Contact Us
If users have any questions or suggestions regarding our privacy policy, please contact us at:

 

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For Customer Support Call: 1.403.244.7450